Vendor Details
Centralize multi-channel customer communications to boost sales and streamline support.
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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Social CRM
2nd SubCat
Customer Experience Management (CXM)
3rd SubCat
Social Automation
Tech Category
Cloud, API, CRM, Multi-agent platform
Data Coverage
Social Media Data
Business & Firmographic (B2B) Data
Consumer & Demographic (B2C) Data
Data Sources
Instagram
Facebook
TikTok
AI/GenAI Type
Natural Language & Conversational AI
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
Latin America (LATAM)
Company Info
Whaticket is an all-in-one Customer Relationship Management (CRM) platform designed to help businesses manage and enhance customer interactions efficiently. It centralizes communications from WhatsApp, Facebook Messenger, Instagram Direct, Web Chat, and TikTok into a single multi-agent interface. Key features include AI-powered chatbots for automated responses, mass messaging campaigns, sales automation, team management, contact management, and comprehensive reporting and analytics to improve customer engagement and drive sales growth. The platform integrates with the official WhatsApp API and supports multiple users on a single WhatsApp number.