Vendor Details
Atendimento Multicanal Inteligente. Gerencie WhatsApp, Instagram, Messenger, Telegram e mais em uma única plataforma. Automatize, integre e potencialize seu atendimento.
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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Social CRM
2nd SubCat
Customer Experience Management (CXM)
3rd SubCat
Text Analytics
Tech Category
Platform, AI-powered
Data Coverage
Social Media Data
Alternative / Niche Data
Data Sources
Instagram
Facebook
AI/GenAI Type
AI Agents & Automation
Natural Language & Conversational AI
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
Asia-Pacific (APAC)
Company Info
WoChat offers an intelligent multichannel service platform designed to manage customer interactions across WhatsApp, Instagram, Facebook Messenger, Telegram, and SMS. The platform includes features for team collaboration, pre-chat forms, detailed performance reports, and AI-powered chatbots for 24/7 automated responses. It also provides advanced automations to streamline processes, an integrated help center, and a complete API for custom integrations with CRM and ERP systems.