Vendor Details
Transforming customer experience and contact center performance through interaction analytics.
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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Intelligence
2nd SubCat
Text Analytics
3rd SubCat
Tech Category
AI, Machine Learning, NLP, Speech-to-Text, LLM
Data Coverage
Podcast & Audio Data
Forum & Community Data
Data Sources
First-Party Data Upload
AI/GenAI Type
Predictive AI & Analytics
Natural Language & Conversational AI
Audio & Speech AI
Geographic Coverage
No items found.
Specialized Industries
No items found.
HQ Location
Europe
Company Info
Xdroid provides AI-backed interaction analytics software for contact centers, offering solutions for voice calls, chat, email, and ticketing. Its platform, including VoiceAnalytics, TextAnalytics, and AgentAssist, enhances customer experience, monitors compliance, boosts agent productivity, and drives revenue through real-time and post-call analysis of customer interactions.