Vendor Details
The world's leading Generative AI-powered customer service automation platform.
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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Text Analytics
3rd SubCat
Tech Category
Generative AI, Conversational AI, LLMs, NLP, Machine Learning, Low-code/No-code Platform
Data Coverage
Business & Firmographic (B2B) Data
Consumer & Demographic (B2C) Data
Social Media Data
Forum & Community Data
Reviews & Ratings Data
Data Sources
X (Twitter)
Instagram
Facebook
LinkedIn
Reddit
Review Platforms
Forums & Community Boards
First-Party Data Upload
AI/GenAI Type
AI Agents & Automation
Natural Language & Conversational AI
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
North America
Company Info
Yellow.ai is an enterprise-grade Generative AI-powered customer service automation platform that enables businesses to deliver autonomous, human-like customer and employee experiences. The platform leverages Conversational AI, Large Language Models (LLMs), and Natural Language Processing (NLP) to deploy dynamic AI agents, including chatbots and voice bots, across more than 35 channels and 135+ languages. It aims to drive hyper-personalized customer experience, enhance agent efficiency, and significantly reduce operational costs for enterprises globally.