Zalo Business Account

Zalo Business Account (Zalo Official Account) is a comprehensive platform for businesses to establish a verified presence on Zalo, Vietnam's dominant messaging and social super app. It offers robust tools for direct customer interaction, content publishing, e-commerce via Zalo Shop, integrated payments with ZaloPay, targeted advertising with Zalo Ads, and automated customer support through AI-powered chatbots. Designed primarily for the Vietnamese market, it enables businesses to enhance customer engagement, marketing, and sales, and to manage customer relationships effectively.

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Vendor Details

Empowering businesses to connect, engage, and grow with customers on Vietnam's leading super app.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Social CRM
2nd SubCat
Social Advertising
3rd SubCat
Social Media Management
Tech Category
Messaging platform, E-commerce platform, Payment gateway, API integration, CRM integration.
Data Coverage
Social Media Data
E-commerce & Retail Data
Consumer & Demographic (B2C) Data
Geospatial & Location Data
Data Sources
Naver / Kakao
First-Party Data Upload
AI/GenAI Type
Natural Language & Conversational AI
AI Agents & Automation
Computer Vision AI (Image & Video)
Audio & Speech AI
Geographic Coverage
Regional / Specific Country
Specialized Industries
Financial Services & FinTech
HQ Location
Asia-Pacific (APAC)

Company Info

support@zalo.solutions

Zalo Business Account (Zalo Official Account) is a comprehensive platform for businesses to establish a verified presence on Zalo, Vietnam's dominant messaging and social super app. It offers robust tools for direct customer interaction, content publishing, e-commerce via Zalo Shop, integrated payments with ZaloPay, targeted advertising with Zalo Ads, and automated customer support through AI-powered chatbots. Designed primarily for the Vietnamese market, it enables businesses to enhance customer engagement, marketing, and sales, and to manage customer relationships effectively.