Vendor Details
Intelligent and Secure Corporate WhatsApp Communication with Conversational Intelligence.
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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Social CRM
2nd SubCat
Social Media Monitoring
3rd SubCat
Text Analytics
Tech Category
SaaS
Data Coverage
Social Media Data
Data Sources
First-Party Data Upload
AI/GenAI Type
Natural Language & Conversational AI
Sentiment & Emotion Analysis AI
Predictive AI & Analytics
Geographic Coverage
Regional / Specific Country
Specialized Industries
No items found.
HQ Location
Latin America (LATAM)
Company Info
Zapper offers innovative B2B solutions for companies to intelligently and securely manage WhatsApp communication. It enhances internal team collaboration and external interactions with clients and suppliers. The platform provides comprehensive monitoring, cloud storage, and AI-powered analysis (Zapper Pulse) of sentiment, risk, and behavior in corporate WhatsApp conversations. Functioning as an omnichannel CRM, Zapper supports compliance, security, and the extraction of strategic intelligence from conversational data. It also includes features for mass messaging and analytics to optimize sales and marketing strategies.