Zapper.Chat

Zapper is a suite of innovative solutions for companies to use WhatsApp in a more intelligent and secure way, enhancing internal communication among the team and external communication with clients and suppliers. It's a CRM omnichannel platform that centralizes and professionalizes customer service management, integrating with main communication channels, offering agility and efficiency. The platform transforms data into powerful insights for businesses by analyzing all interactions and generating metrics and strategic insights through conversational intelligence.

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Vendor Details

For 10 years transforming business communication with intelligence and security.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Social CRM
2nd SubCat
Customer Experience Management (CXM)
3rd SubCat
Customer Intelligence
Tech Category
SaaS, RESTful API, AI-based
Data Coverage
Social Media Data
Business & Firmographic (B2B) Data
Forum & Community Data
Data Sources
Instagram
Facebook
LinkedIn
Forums & Community Boards
AI/GenAI Type
Natural Language & Conversational AI
Predictive AI & Analytics
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
Latin America (LATAM)

Company Info

Zapper is a suite of innovative solutions for companies to use WhatsApp in a more intelligent and secure way, enhancing internal communication among the team and external communication with clients and suppliers. It's a CRM omnichannel platform that centralizes and professionalizes customer service management, integrating with main communication channels, offering agility and efficiency. The platform transforms data into powerful insights for businesses by analyzing all interactions and generating metrics and strategic insights through conversational intelligence.