Vendor Details
AI-powered WhatsApp insights and secure, cloud-native Managed File Transfer for enterprise intelligence.
Claim Profile
Claim Profile
Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Social CRM
2nd SubCat
Text Analytics
3rd SubCat
Customer Intelligence
Tech Category
AI, Cloud-Native, Managed File Transfer (MFT), Retrieval-Augmented Generation (RAG), API.
Data Coverage
Social Media Data
Business & Firmographic (B2B) Data
Data Sources
First-Party Data Upload
AI/GenAI Type
Sentiment & Emotion Analysis AI
Natural Language & Conversational AI
Predictive AI & Analytics
Geographic Coverage
No items found.
Specialized Industries
No items found.
HQ Location
Company Info
Zapper (ex-Zapper.ai) offers two primary solutions for B2B enterprises. One provides AI-driven insights into corporate WhatsApp communications, analyzing sentiment, identifying risks, and measuring engagement for enhanced customer service and commercial team effectiveness. The other, Zapper Edge, is an Azure-native Managed File Transfer (MFT) platform, ensuring secure, auditable, and compliant movement of sensitive data, including high-throughput AI data pipelines, by operating entirely within the client's Azure tenant and leveraging Retrieval-Augmented Generation (RAG) for dynamic enterprise intelligence.