Zimbra Social

Zimbra Social is an online community and private social networking solution designed to enhance customer support and increase employee productivity, while ensuring data privacy. It offers a comprehensive set of social applications, integrates with popular consumer social networks, and connects with mission-critical enterprise software. The platform provides social analytics and key metrics to deliver insights into community health, vitality, support responsiveness, and networking strength, helping companies make informed business decisions.

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Vendor Details

Online community and private social networking solution that enhances customer support and increases employee productivity.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Social CRM
2nd SubCat
Customer Intelligence
3rd SubCat
Tech Category
Software/Platform
Data Coverage
Forum & Community Data
Business & Firmographic (B2B) Data
Social Media Data
Data Sources
Forums & Community Boards
X (Twitter)
Instagram
Facebook
LinkedIn
First-Party Data Upload
AI/GenAI Type
No items found.
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
North America

Company Info

Zimbra Social is an online community and private social networking solution designed to enhance customer support and increase employee productivity, while ensuring data privacy. It offers a comprehensive set of social applications, integrates with popular consumer social networks, and connects with mission-critical enterprise software. The platform provides social analytics and key metrics to deliver insights into community health, vitality, support responsiveness, and networking strength, helping companies make informed business decisions.