Zoko

Zoko is a commerce-first WhatsApp CRM platform designed to help businesses manage sales, marketing, and customer support directly on WhatsApp. It offers features such as shared inboxes, automation for abandoned cart recovery and order updates, broadcast messaging, and seamless e-commerce integrations, particularly with Shopify. The platform also incorporates basic ChatGPT-powered AI bot capabilities for streamlined customer interactions.

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Vendor Details

Your all-in-one WhatsApp solution to sell, support, and market better.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Social CRM
2nd SubCat
Social Automation
3rd SubCat
Social Media Marketing
Tech Category
SaaS, WhatsApp API, Shopify Integration, React Native, Node, Ruby on Rails
Data Coverage
E-commerce & Retail Data
Social Media Data
Reviews & Ratings Data
Data Sources
Instagram
Facebook
Review Platforms
AI/GenAI Type
Natural Language & Conversational AI
Geographic Coverage
Global / Worldwide
Specialized Industries
Retail & E-commerce
HQ Location
Asia-Pacific (APAC)

Company Info

contact@zoko.io

Zoko is a commerce-first WhatsApp CRM platform designed to help businesses manage sales, marketing, and customer support directly on WhatsApp. It offers features such as shared inboxes, automation for abandoned cart recovery and order updates, broadcast messaging, and seamless e-commerce integrations, particularly with Shopify. The platform also incorporates basic ChatGPT-powered AI bot capabilities for streamlined customer interactions.