Vendor Details
Nordic software for exceptional customer experiences through intuitive contact center and unified communication solutions.
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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Customer Intelligence
3rd SubCat
Text Analytics
Tech Category
Software, Cloud-based, On-premise
Data Coverage
No items found.
Data Sources
No items found.
AI/GenAI Type
Natural Language & Conversational AI
Predictive AI & Analytics
AI Agents & Automation
Geographic Coverage
Europe
Specialized Industries
No items found.
HQ Location
Europe
Company Info
Zylinc offers unified communication and contact centre solutions that enable businesses to manage customer interactions across various channels, improve agent efficiency, and integrate with existing CRM systems. Their platform leverages AI for features like post-call analytics, automated call summaries, AI-generated reason codes, and intelligent self-service, providing data-driven insights to enhance customer experience and streamline operations. The solutions are available for both on-premise and cloud-based deployment.