Radarr by Genesys

Unifying the customer experience like never before!
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Radarr is a unified social listening and customer experience management (CXM) platform that aggregates real-time digital conversations from social and online channels into a single dashboard. It enables brands to track consumer trends, sentiment, and brand reputation, manage customer queries, and monitor support team performance. Radarr supports omnichannel market research, online reputation management, crisis management, and campaign analytics, with features for real-time alerts, SLA tracking, and multilingual sentiment analysis.

SITech Type

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Customer Experience & Relationship Management (CX/RM)

SITech Category

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Customer Experience Management (CXM)

Radarr by Genesys

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