Symbl.ai is a conversation intelligence platform that transforms unstructured voice, video, and chat data into actionable insights in real time. Using its specialized Nebula LLM and agentic AI, Symbl.ai enables organizations to analyze, automate, and augment customer interactions across support, sales, and service channels. Key features include real-time AI assistance for frontline workers, automated voice agents, live sentiment and intent analysis, call scoring, compliance monitoring, and multi-party conversation analytics.

The platform supports integration with CRM, BI, and virtual meeting tools, and is designed for both developers and product teams to build custom, context-aware AI experiences that improve customer understanding, drive performance, and ensure quality and compliance at scale.